21+ | Safe Betting

okrk's commitment to responsible gaming

Play for fun, avoid the risk of harm — okrk stays by your side to ensure safe, aware, and within-limits entertainment.

Our philosophy on responsibility

okrk believes that betting and casino games are purely a source of entertainment — they should never become a source of problems.

As Bangladesh's mobile-first online betting platform, okrk is committed to protecting the wellbeing of every user. Responsible gaming is at the heart of what we do — not just on paper, but through real tools, active support, and giving users genuine control.

We believe every player should know when to stop, how much to spend, and where the limits of entertainment lie. That is why at okrk you will find deposit limit settings, time-out options, and self-exclusion — all simple, in Bengali, and at your own pace.

Remember: okrk is only for people aged 21 and above. Minors are strictly prohibited from opening an account or playing games.

Protection tools and features

okrk gives you the power to manage your own gaming experience.

Set deposit limits

Set the maximum amount you can deposit on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately, and a 24-hour wait applies before it can be increased.

Session time-out

Temporarily close your account for a set period (24 hours, 7 days, or 30 days). During this time you will not be able to log in or place any bets.

Self-Exclusion

If you want to keep yourself away from your account for the long term, activate a permanent or fixed-term self-exclusion. During this period no new account can be opened either.

Review gaming history

View the complete history of every bet, deposit, and withdrawal you have made. Understand your spending patterns and make informed decisions when needed.

24/7 support service

For any questions or concerns about responsible gaming, contact us in Bengali via live chat. Our team is available around the clock.

Minor protection

Age verification is mandatory when creating an account at okrk. No account for anyone under 21 is approved.

21+ age requirement

okrk strictly ensures that only people aged 21 and above can create an account and play on our platform. If you suspect that a minor may be using okrk from your device, please notify our support team immediately.

  • Age and identity verification is mandatory when creating an account.
  • Suspicious accounts are suspended for verification at any time.
  • Use parental control software to limit your children's access.
  • Never share your password or login details with anyone.

Recognise the signs of a problem

When betting goes beyond entertainment and becomes a problem, certain signs appear. If you notice any of these in yourself, take action right away.

Warning: If even one of the signs below applies to you, do not delay — contact our support team.

  • You are spending more than your set budget and feeling regret afterwards.
  • You keep playing to recover losses (chasing losses).
  • You are hiding your gaming from family or people close to you.
  • You are using money set aside for essential expenses on betting.
  • You feel restless or irritable when you are unable to play.
  • You are neglecting work, studies, or family responsibilities to play.
  • You have tried to stop but keep failing.
  • You are betting with borrowed money or taking on debt to bet.

How to activate the tools

Activating okrk's responsible gaming tools is simple — secure your protection in just a few steps.

1

Log in to okrk

Access your account and go to the profile menu.

2

Go to the "Responsible Gaming" section

Find the "Responsible Gaming" option in your account settings.

3

Choose the tool you need

Pick whichever you need — deposit limit, time-out, or self-exclusion.

4

Confirm and save

Confirm the change. Deposit limits take effect immediately; self-exclusion cannot be cancelled before the set period ends.

5

Get support (if needed)

If you have trouble making any change, contact us via live chat — we are available around the clock.

21+
Age requirement
24/7
Live support
৳300
Minimum Deposit
SSL
Secure encryption

Self-exclusion and deposit limits: details

These two tools are the most effective means of responsible gaming.

Deposit Limit

You can set a specific amount on a daily, weekly, or monthly basis that cannot be exceeded when depositing. The minimum deposit at okrk is ৳300. Lowering the limit takes effect immediately, but a 24-hour wait applies when increasing it.

Self-Exclusion

You can request to exclude yourself from your account for a fixed period or permanently. During self-exclusion, no bets, deposits, or logins are possible. It cannot be cancelled before the period ends.

Remember: To request self-exclusion, contact us directly via live chat or email [email protected]. Our team will process it within 24 hours.

Support and contact

You are not alone. There is no shame in talking about a betting problem — we are always here for you.

okrk support centre

Live chat

Talk to us in Bengali directly from any page on the site. Available 7 days a week, 24 hours a day.

Email

[email protected] — send any question or request related to responsible gaming.

Confidentiality guaranteed

All your communications are fully confidential and SSL encrypted.

Expert support

For professional advice on betting addiction, contact your local mental health services.

Frequently asked questions

Answers to common questions about responsible gaming.

Responsible gaming means betting or playing for fun, within a set budget, and by your own choice — never to recover losses or as a source of income. okrk wants every player to enjoy entertainment consciously and within their limits.

You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once you reach the set limit, no further deposits will be allowed. Lowering the limit takes effect immediately, but increasing it requires a 24-hour waiting period — which protects you from making decisions in the heat of the moment.

Once a fixed-term self-exclusion period ends, you can request to reactivate your account. However, with permanent self-exclusion, the account is closed forever. Under no circumstances can the exclusion be lifted before the period ends — this is for your own protection.

Contact us directly through live chat or at [email protected] and describe the situation. Our support team will offer advice in complete confidence. You should also encourage them to seek help from a professional mental health specialist.

A time-out is a short-term break — from 24 hours up to 30 days. During this period you cannot play games or make deposits. Your account is restored automatically when the period ends. Self-exclusion, on the other hand, is a long-term or permanent solution that cannot be cancelled before the period expires.

No. okrk strictly follows a 21+ age policy. Age verification is mandatory when creating an account. If a minor attempts to register, the account will not be approved and any deposited funds will be returned.

Enjoy responsibly

Enjoy okrk's cricket betting, slots, and casino games while staying within safe limits. Check our FAQ for more information.