okrk Terms and Conditions — Your Rights and Responsibilities

1 Definitions and Introduction

In this document, "okrk", "we", "our", or "platform" refers to the okrk.cam website and all services operated under it. "User", "you", or "player" refers to any person who has registered on this platform or is using its services.

"Services" means all online casino games, sports betting, live casino, fishing games, and related digital entertainment services provided by okrk. "Transaction" refers to any deposit or withdrawal process.

These terms and conditions are written in Bengali and apply to users in Bangladesh. In the event of any translation or interpretation, the original Bengali version shall be considered final.

2 Eligibility and Age Requirement

The following conditions must be met to use okrk services:

• You must be 21 years of age or older (for 21+ only).
• You must register under your own identity — opening an account on behalf of someone else or under a fictitious identity is prohibited.
• You must participate on the platform voluntarily and of your own free will.
• One person may operate only one account.

okrk may request documents for age verification at any time. Withdrawals may be temporarily held until age verification is complete.

3 Account Registration and Security

You must provide accurate and up-to-date information at the time of registration. okrk reserves the right to close an account at any time if false information is provided.

• Keep your login password confidential — you are solely responsible for keeping it secure.
• If you suspect unauthorized access to your account, notify our support team immediately.
• Allowing any third party to use your account is strictly prohibited.
• Contact customer service to make any changes to your account details.

okrk uses SSL encryption and advanced security technology to keep your information safe. However, you are responsible for ensuring the security of your own device and internet connection.

4 Deposit and Withdrawal Policy

okrk supports all popular payment methods in Bangladesh. The terms for transactions are as follows:

• Minimum Deposit: ৳300 (three hundred taka) for each method.
• Minimum Withdrawal: ৳500 (five hundred taka).
• Accepted Methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• Withdrawal Processing Time: Generally within 5 to 30 minutes.
• Funds deposited into the account must come from your own payment method only — third-party payments will not be accepted.
• Account verification must be completed before withdrawals can be made.
• In the case of unusual or suspicious transactions, okrk may temporarily hold the payment for investigation purposes.

All transactions are completed in Bangladeshi Taka (BDT / ৳). Applicable exchange rates will apply for currency conversions.

5 Bonus and Promotion Rules

okrk offers various types of bonuses and promotional offers. All bonuses are subject to the following general terms:

• Welcome Bonus: 100% bonus on the first deposit, up to ৳10,000. The wagering requirement for this bonus is 25x.
• Withdrawals can only be made after wagering 25 times the total combined amount of the bonus and deposit.
• A bonus offer can only be used once per account, per device, and per household.
• VIP Program: Four tiers — Bronze, Silver, Gold, and Platinum — with cashback benefits. Weekly cashback based on tier is up to 0.4%, 0.8%, 1.1%, and 1.5% respectively.
• The terms of a bonus cannot be changed after it has been claimed.
• Once a bonus offer is cancelled, it cannot be claimed again.
• okrk reserves the right to change, suspend, or cancel any promotion at any time.

If okrk finds evidence of bonus abuse or unfair advantage, it may cancel the relevant bonus and winnings and close the account.

6 General Gaming Rules

All games on the okrk platform are operated fairly and transparently. Keep the following points in mind when playing:

• Each game has its own rules, which can be found in the game's interface.
• okrk will not be held responsible for any losses caused by internet disconnection or technical issues.
• Payouts will not be made based on incorrect outcomes displayed due to a software error.
• In sports betting, betting rules will apply if an event is cancelled or postponed.
• In live casino games, the dealer's decision is final — no objections will be accepted.

It is every player's responsibility to follow the fair play policy. Any attempt to gain an unfair advantage may result in immediate account closure.

7 Prohibited Activities

The following activities are strictly prohibited on the okrk platform:

• Creating multiple accounts or using another person's account.
• Any form of fraud, deception, or hacking.
• Playing using bots, scripts, or automated software.
• Bonus abuse — such as registering under different identities to obtain the same bonus.
• Money laundering or transactions involving illegal funds.
• Exploiting platform vulnerabilities to gain an unfair advantage.
• Harassing or threatening other users.
• Selling or transferring an account.

If any of the above activities are involved, okrk reserves the right to close the account, void winnings, and take legal action if necessary.

8 Account Suspension and Closure

okrk may immediately suspend or permanently close any account under the following circumstances:

• Violation of any one of these terms and conditions.
• Providing false or misleading information.
• Failure to complete age verification.
• Extended period of inactivity.
• Closure at the user's own request (self-exclusion).

If there are any pending withdrawals before account closure, they will be paid subject to verification. However, if the account is closed due to prohibited activities, all balances and winnings may be forfeited.

Users may also close their account at any time through customer service.

9 Privacy and Data Protection

okrk treats your personal information with the highest importance. For details on how data is collected, stored, and used, please visit our Privacy Policy page.

• Your personal information is not sold to third parties.
• All information is kept secure using SSL encryption and modern security technology.
• Documents collected for identity verification are stored securely.
• Details about the use of cookies and tracking technology are explained in the privacy policy.

10 Responsible Gaming

okrk is committed to responsible gambling. We believe that playing for entertainment purposes and within one's own means is the right approach.

• If you feel your gaming habits are getting out of control, please contact our support team.
• Users can set deposit limits, betting limits, or self-exclusion on their own account.
• No promotional communications will be made during a self-exclusion period.

For more information, visit our Responsible Gaming page. This service is for users aged 21 and above only.

11 Limitation of Liability

okrk will not be held responsible for the following:

• Any losses caused by internet disconnection or technical problems.
• Delays or errors from third-party payment gateways or banking services.
• Losses related to the security of the user's own device or account.
• Force majeure events such as natural disasters, cyberattacks, and similar circumstances.
• Financial losses resulting from the user's own decisions.

okrk's liability in any case will be limited to the balance available in the relevant account.

12 Dispute Resolution

If you have a dispute with okrk, please first contact our customer service team. We are able to resolve most issues quickly and amicably.

• An initial response to a submitted complaint will be provided within 7 business days.
• Complex disputes may take additional time to investigate.
• The relevant amount may be temporarily held while an investigation is ongoing.
• In all disputes, okrk's decision will be considered final unless acceptable evidence is presented.

Contact: via 24/7 live chat or email at [email protected].

13 Policy on Changes to Terms

okrk reserves the right to change these terms and conditions at any time. The following process will be followed for any changes:

• Notice will be given to the registered email or on the platform before any significant changes.
• Continuing to use the platform after updated terms are published will be considered acceptance of the new terms.
• You may close your account if you do not agree to the new terms.

The "Last Updated" date at the top of this page always reflects the date of the most recent version. It is recommended that you check this page regularly.

14 Contact & Support

If you have any questions or concerns about these terms, please contact us:

• Live Chat: Available 24/7 — directly from any page on the site
• Email: [email protected]
• Language: Support is provided in Bengali

Our customer service team is always by your side and ready to sincerely help with any issue. okrk is your trusted companion for safe, transparent, and responsible entertainment.